Be a part of something bigger...

Our Story

At Radar Healthcare, we’re dedicated to improving patient safety by bringing together the expertise of healthcare professionals and the power of intuitive software. Our innovative platform has been developed in partnership with industry experts to ensure organisations always meet regulatory standards – making it easier than ever for healthcare providers to deliver top-quality care to their patients.

We’re on a mission to become a world-leading health-tech pioneer, and we know that we can only achieve this with the help of talented individuals like you. If you’re passionate about improving healthcare outcomes and want to work in a team of like-minded individuals, we invite you to join us on our journey.

So if you’re up for an exciting challenge and want to be part of a team that’s making a real impact, we’d love to hear from you!

Our Values

At Radar Healthcare, we are all proud of our values-led, open, supportive and inclusive culture. It's just as important that anyone joining our friendly team share the same values as us, to ensure we're all on the same page from day one, so we're looking for people who feel aligned to the following:

🤝🏽 Customer focused with a partnership approach

📖 Open, honest and transparent

🧠 Innovative

🫶🏼 Ethical, trustworthy and caring

Our People & Culture

At Radar Healthcare, we understand and celebrate the fact that our people are our best assets! We are proud to showcase our diverse and passionate talent that encapsulates our vision, purpose and values in our shared mission of innovation in healthcare. We’re an ambitious but caring team, and so supporting our colleagues and partners is always a top priority. Not to mention, we’re not all work and no play – we love getting together to celebrate our achievements together in various settings, whether it be our winter and summer socials, our people-led full company days, team get togethers or simply just interacting and supporting one another over coffee breaks either remotely or in person at our amazing Leeds office.

We're also super proud to be Great Place to Work-Certified, based on outstanding feedback directly from our team earlier this year, with 91% of the team agreeing that they "would strongly endorse my company to friends and family as a great place to work" 🫶🏼

The Opportunity 

Radar Healthcare's new ⭐Consulting Lead / Manager ⭐

The Consulting Lead / Consulting Manager is responsible for the leadership,
development, and operational management of the Consulting team within Radar
Healthcare’s Professional Services organisation. This role ensures that the team
delivers high quality consulting engagements, enabling customers to adopt best
practice configurations, optimise their use of Radar’s solutions, and maximise
long term value.

The Consulting Lead / Manager is accountable for defining and embedding
standardised consulting methodologies, driving process improvements, and
ensuring alignment with Radar’s broader Professional Services and business
strategy. This role also plays a key part in pre-sales activities, SME engagement,
toolkit ownership, and customer training & adoption strategies.

This role ensures that the Consulting team follows structured methodologies for
product configuration, technical integrations, data analytics & reporting, while
aligning closely with Project Management, and SME team members.

The Consulting Lead / Manager will be responsible for resource allocation and
consulting delivery, ensuring that engagements meet commercial, quality, and
efficiency objectives. The role includes direct people management
responsibilities, including mentoring, coaching, and supporting the growth of the
consulting team. The consulting team will include all Product, Technical and
Analytics specialisations required for full end to end delivery of the Radar
application.

What you’ll be doing to make a difference:

• Lead, coach, and develop the Consulting team (Product Consultants,
  Technical Consultants, Analytics Consultants), ensuring a high level of skill
  and execution across all areas.
• Define and implement best-practice consulting methodologies, ensuring
  repeatability and efficiency in engagements.
• Define and implement the customer training strategy, including class
  based training the online/CBT material.
•  Support the enablement of training & adoption to become a revenue
  generating service for Radar.
• Foster a culture of continuous learning, ensuring team members stay up
  to date with product capabilities, industry trends, and best practices.
• Drive knowledge sharing initiatives, ensuring structured onboarding and
  development programs for new and existing consultants.
• Ensure the Consulting team operates in alignment with Professional
  Services processes, project governance, and delivery standards.
• Act as an escalation point for complex customer implementations, guiding
  the team on issue resolution and strategic decision making.
• Own and manage consulting capacity planning, ensuring resources are
  optimally allocated across projects.
• Ensure that consulting deliverables align to contracted Statements of
  Work (SOWs), mitigating scope creep and ensuring commercial viability.
• Support the team in conducting customer workshops, product
  configurations, data analysis, and analytics/dashboard customisations
  based on business needs.
• Work closely with Project Managers to ensure that all consulting
  workstreams are properly planned, tracked, and executed within project
  timelines.
• Ensure adherence to governance processes, including PSA (Professional
  Services Automation) tools, documentation standards, and quality
  assurance processes.
• Collaborate with the PMO to ensure effective tracking of billable utilisation
  and capacity planning across the Professional Services function.
• Lead on scoping, quoting, and commercial estimation for Services
  engagements, ensuring accurate effort assessments and feasibility.
• Work with Sales, Partner Managers, and Pre-Sales teams to scope
  consulting engagements and ensure the feasibility of proposed configurations
  and analytics solutions.
• Support RFP/RFI responses, providing expert insights into Radar’s
  consulting capabilities and methodologies.
• Ensure that the Consulting team contributes to improving standardised
  implementation toolkits, best-practice configurations, and reusable
  analytics templates.
• Provide structured feedback to the Product team on areas where
  configuration flexibility, technical enhancements, or analytics capabilities
  could improve Radar’s overall solution offering..

Your journey so far...

• Minimum 7+ years of experience in consulting, professional services, or an
  equivalent implementation role within a SaaS or technology organisation.
• Proven experience leading technical or product consulting teams,
  ensuring standardisation and repeatability of product configurations and
  analytics implementations.
• Strong expertise in system configuration, workflow design, and technical
  integration of SaaS products.
• Experience in leading customer facing workshops, guiding clients on best
  practice configurations and analytics adoption.
• Strong stakeholder management skills, with the ability to influence
  executive level decision making.
• Experience in defining and implementing structured consulting
  methodologies, ensuring efficiency and repeatability.
• Excellent problem solving skills, with a data-driven approach to issue
  resolution and continuous improvement.
• Pre-sales experience, including involvement in scoping, quoting, and
  solution design discussions.
• Familiarity with PSA (Professional Services Automation) tools, forecasting
  models, and consulting best practices is highly desirable.

Even better if you…

If you are passionate about leading a high-performing consulting team, driving
standardised implementation methodologies, and enabling customers to
maximise the value of Radar’s solutions, we invite you to apply for this exciting
opportunity.

The Bigger Picture

Whilst we value professional experiences and qualifications, we’re committed to maintaining a culture of growth and development here at Radar Healthcare. We take into account each candidates demonstrable skillset, drive and ethos so even if you don’t feel 100% qualified for the role – we welcome you to connect with us. We’d love to hear from passionate candidates from all backgrounds that align themselves with our company values and are excited to make a difference in healthcare!

What we offer in return...

💰 A competitive salary, dependent on experience 

💜 Values-led culture - we’re extremely proud of our culture. Learn more about what makes it special here

📖 Learning & development budget of £1,000 each year to drive your own professional development

🏢 Flexible working – We believe in empowering our team to work in a way that suits them best. Whether you’re an early bird or prefer working from home most of the time, we trust you to get the job done around our core hours. We have a base expectation of 1 day per month in the office but outside of this, although we have a fantastic office in the heart of Leeds (complete with a rooftop bar for the summer months), the choice is yours! 

🏝️ 25 days holiday (+ bank holidays) continually increasing with service, plus the option to buy up to a week to suit whatever exotic adventures or big life events you have planned for the year ahead

🎂 Birthdays off and a surprise through the letterbox - we love to make a song and dance about every year around the sun!

🤝🏽 Charity leave – giving back is important to us, so we empower all our team members to support charity every year on company time

🧠 Mental healthcare - Face to face counselling support, an app, and an Employee Assistance Program and many colleagues trained in mental health first aid

👩🏾‍⚕️ Healthcare - Cover with Medicash, you get money back when you spend on health appointments e.g. physio, dental, optician, prescriptions, private GP + more

💛 Life cover – a pay-out of 3x your salary to support your beneficiaries if the worst happened

💐 Compassionate leave of up to 5 days time off if you lose a loved one

🤕 Paid sick leave - Enhanced sick pay after 6 months (increasing with service)

🍼 Enhanced family leave - Primary caregivers (maternity/adoption); 16 weeks full pay, 10 weeks half pay & secondary caregivers (paternity); 2 weeks full pay and another 2 weeks full pay to take in your new arrivals first year of life (once you have been with us for 1 year)

💵 Pension - We’re invested in your future, we contribute 3% of your salary to your pension pot, helping you save up for those golden years!

💻 Technology – Rest assured, we'll have a laptop all set up and ready for you on your first day. Additionally, in your first week, we’ll conduct a WFH risk assessment to ensure you have everything you need, including a second screen, keyboard, mouse, and any other goodies!

🐶 Dog friendly office

🎈 Socials – we get together as a full company at least four times per year, plus at least once a quarter in individual teams, too. Not including all the fun activities being planned by our newly formed social committee.

Accessibility 

If you require any special considerations or adjustments to our application and interviewing process, please don't hesitate to let us know. We understand and celebrate the fact that every person that we connect with is different and therefore requires different starting points on their journey with us. If you have a medical condition or disability we are committed to ensuring that our process is inclusive and accessible for all, let us know how we can best support you.

Connect with us!

We'd love to hear from you! If this role isn't quite right for you but you feel like Radar Healthcare could be, click the Connect button on our careers site and we'll keep you in the loop of new opportunities as they arise. You can also find out more about our mission, values and culture by checking out our various channels:

🎧 Listen to Our What the HealthTech podcast

🔗 Connect with us on Linkedin

📱 Check out our social media channels including our Instagram takeovers and join us on a day in the life at Radar Healthcare! Get an inside look at our innovative and friendly culture as we share our stories with you. 

💚 Discover why Radar Healthcare is a fantastic place to work from our very own people on Glassdoor!

Connect with us on our journey and get to know the people who make us shine!