PMO Manager / Lead
Be a part of something bigger...
Our Story
At Radar Healthcare, we’re dedicated to improving patient safety by bringing together the expertise of healthcare professionals and the power of intuitive software. Our innovative platform has been developed in partnership with industry experts to ensure organisations always meet regulatory standards – making it easier than ever for healthcare providers to deliver top-quality care to their patients.
We’re on a mission to become a world-leading health-tech pioneer, and we know that we can only achieve this with the help of talented individuals like you. If you’re passionate about improving healthcare outcomes and want to work in a team of like-minded individuals, we invite you to join us on our journey.
So if you’re up for an exciting challenge and want to be part of a team that’s making a real impact, we’d love to hear from you!
Our Values
At Radar Healthcare, we are all proud of our values-led, open, supportive and inclusive culture. It's just as important that anyone joining our friendly team share the same values as us, to ensure we're all on the same page from day one, so we're looking for people who feel aligned to the following:
🤝🏽 Customer focused with a partnership approach
📖 Open, honest and transparent
🧠 Innovative
🫶🏼 Ethical, trustworthy and caring
Our People & Culture
At Radar Healthcare, we understand and celebrate the fact that our people are our best assets! We are proud to showcase our diverse and passionate talent that encapsulates our vision, purpose and values in our shared mission of innovation in healthcare. We’re an ambitious but caring team, and so supporting our colleagues and partners is always a top priority. Not to mention, we’re not all work and no play – we love getting together to celebrate our achievements together in various settings, whether it be our winter and summer socials, our people-led full company days, team get togethers or simply just interacting and supporting one another over coffee breaks either remotely or in person at our amazing Leeds office.
We're also super proud to be Great Place to Work-Certified, based on outstanding feedback directly from our team earlier this year, with 91% of the team agreeing that they "would strongly endorse my company to friends and family as a great place to work" 🫶🏼
The Opportunity
Radar Healthcare's new ⭐PMO Manager / Lead ⭐
If you are passionate about driving operational excellence, defining PMO
standards, and enabling teams to deliver exceptional outcomes, we invite you to
apply for this exciting opportunity.
What you’ll be doing to make a difference:
-
If you are passionate about driving operational excellence, defining PMO
standards, and enabling teams to deliver exceptional outcomes, we invite you to
apply for this exciting opportunity.
Your journey so far...
- Define, implement, and maintain PMO standards, frameworks, and best practices to support project delivery and governance.
- Oversee the governance framework for all projects within the portfolio, ensuring compliance with defined processes and performance metrics.
- Act as the business owner of PSA tools such as Teamwork, ensuring their effective use across the Professional Services function, including system configuration, process optimisation, and user training.
- Manage other operational tools, including estimation tools, project templates, and SharePoint libraries and sites, ensuring consistency an accessibility.
- Collaborate with stakeholders to establish KPIs that align with business objectives, measuring project performance, efficiency, and effectiveness.
- Monitor, track, and report on portfolio performance, providing transparency through regular reporting and data-driven insights.
- Develop and maintain tools, dashboards, and reports that track project progress, financial performance, utilisation, forecast accuracy, and margins.
- Facilitate internal governance meetings, including weekly project and portfolio reviews, monthly operational reviews, and financial performance analysis.
- Provide accurate revenue forecasts and utilisation reports, supporting financial planning and resource management.
- Analyse data to identify performance trends, root causes of issues, and opportunities for process improvement.
- Support Engagement Managers and Project Managers by ensuring consistent application of governance processes and best practices.
- Drive a culture of continuous improvement by identifying areas for process optimisation and ensuring adoption of industry best practices. Serve as a key liaison between Professional Services, senior leadership, and other business units to ensure alignment and collaboration.
Our success criteria...
- Portfolio Transparency: Accurate, timely, and comprehensive reporting
that provides clear insights into project and portfolio performance. - Governance Compliance: Consistent adherence to PMO standards and
governance frameworks across all projects. - PSA Tools Effectiveness: Optimal configuration and usage of Teamwork
and other tools to support efficient project delivery and reporting. - Data-Driven Insights: Effective use of data analysis to highlight trends,
issues, and opportunities for improvement. - Stakeholder Satisfaction: Positive feedback from key stakeholders on the
quality, clarity, and usefulness of performance reporting and governance
processes. - Continuous Improvement: Measurable enhancements in operational
efficiency, driven by process optimisation and best practice adoption.
What you've done so far...
- Bachelor’s degree in Business Administration, Operations Management,
Project Management, or a related field. - Relevant qualifications such as Prince2 or P3O.
- Minimum 5 years of experience in PMO leadership, operations
management, or a similar role within a professional services organisation. - Proven experience in defining and building PMO standards, processes, and
governance frameworks. - Strong understanding of project and programme management
fundamentals, including governance and delivery processes. - Expertise in developing and tracking KPIs to measure project and portfolio
performance. - Expertise in, and experience as a business owner of, PSA tools (e.g.,
Teamwork, OpenAir, Forecast), including configuration, process
optimisation, and user training. - Proficiency in managing estimation tools, project templates, and
SharePoint libraries & sites to support project delivery. - Expert proficiency in data analysis and visualisation tools such as Excel,
Tableau, Microsoft Power BI or similar platforms. - Excellent communication and stakeholder management skills, with
experience collaborating with senior leadership and cross-functional
teams. - Ability to facilitate governance meetings, including project and portfolio
reviews, financial performance reporting, and utilisation analysis. - Strong analytical and problem-solving skills, with the ability to interpret
complex data sets and provide actionable insights.
Even better if you…
- If you are passionate about driving operational excellence, defining PMO
standards, and enabling teams to deliver exceptional outcomes, we invite you to
apply for this exciting opportunity.
The Bigger Picture
Whilst we value professional experiences and qualifications, we’re committed to maintaining a culture of growth and development here at Radar Healthcare. We take into account each candidates demonstrable skillset, drive and ethos so even if you don’t feel 100% qualified for the role – we welcome you to connect with us. We’d love to hear from passionate candidates from all backgrounds that align themselves with our company values and are excited to make a difference in healthcare!
What we offer in return...
💰 A competitive salary, dependent on experience
💜 Values-led culture - we’re extremely proud of our culture. Learn more about what makes it special here
📖 Learning & development budget of £1,000 each year to drive your own professional development
🏢 Flexible working – We believe in empowering our team to work in a way that suits them best. Whether you’re an early bird or prefer working from home most of the time, we trust you to get the job done around our core hours. We have a base expectation of 1 day per month in the office but outside of this, although we have a fantastic office in the heart of Leeds (complete with a rooftop bar for the summer months), the choice is yours!
🏝️ 25 days holiday (+ bank holidays) continually increasing with service, plus the option to buy up to a week to suit whatever exotic adventures or big life events you have planned for the year ahead
🎂 Birthdays off and a surprise through the letterbox - we love to make a song and dance about every year around the sun!
🤝🏽 Charity leave – giving back is important to us, so we empower all our team members to support charity every year on company time
🧠 Mental healthcare - Face to face counselling support, an app, and an Employee Assistance Program and many colleagues trained in mental health first aid
👩🏾⚕️ Healthcare - Cover with Medicash, you get money back when you spend on health appointments e.g. physio, dental, optician, prescriptions, private GP + more
💛 Life cover – a pay-out of 3x your salary to support your beneficiaries if the worst happened
💐 Compassionate leave of up to 5 days time off if you lose a loved one
🤕 Paid sick leave - Enhanced sick pay after 6 months (increasing with service)
🍼 Enhanced family leave - Primary caregivers (maternity/adoption); 16 weeks full pay, 10 weeks half pay & secondary caregivers (paternity); 2 weeks full pay and another 2 weeks full pay to take in your new arrivals first year of life (once you have been with us for 1 year)
💵 Pension - We’re invested in your future, we contribute 3% of your salary to your pension pot, helping you save up for those golden years!
💻 Technology – Rest assured, we'll have a laptop all set up and ready for you on your first day. Additionally, in your first week, we’ll conduct a WFH risk assessment to ensure you have everything you need, including a second screen, keyboard, mouse, and any other goodies!
🐶 Dog friendly office
🎈 Socials – we get together as a full company at least four times per year, plus at least once a quarter in individual teams, too. Not including all the fun activities being planned by our newly formed social committee.
Accessibility
If you require any special considerations or adjustments to our application and interviewing process, please don't hesitate to let us know. We understand and celebrate the fact that every person that we connect with is different and therefore requires different starting points on their journey with us. If you have a medical condition or disability we are committed to ensuring that our process is inclusive and accessible for all, let us know how we can best support you.
Connect with us!
We'd love to hear from you! If this role isn't quite right for you but you feel like Radar Healthcare could be, click the Connect button on our careers site and we'll keep you in the loop of new opportunities as they arise. You can also find out more about our mission, values and culture by checking out our various channels:
🎧 Listen to Our What the HealthTech podcast
🔗 Connect with us on Linkedin
📱 Check out our social media channels including our Instagram takeovers and join us on a day in the life at Radar Healthcare! Get an inside look at our innovative and friendly culture as we share our stories with you.
💚 Discover why Radar Healthcare is a fantastic place to work from our very own people on Glassdoor!
Connect with us on our journey and get to know the people who make us shine!

- Locations
- Leeds
- Remote status
- Fully Remote

Leeds
Our Perks & Benefits
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🏄🏻♀️ 25 days annual leave
We value work-life balance and making sure our team get more time with family and friends. Therefore we offer everybody 25 days paid holiday, in addition to bank holidays.
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🕐 Flexible working hours and hybrid working
We value work-life balance highly, therefore we have flexible working hours and hybrid working environment.
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🕺 Regular social & team events
We get together regularly to celebrate our successes as a team.
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🚴🏽💻Cycle & tech scheme
Our cycle and tech schemes support with the purchase of a bike to get to work, or that new piece of tech you've had your eye on. Interest free and deducted from salary, saving you money in the long run.
Our Values & Culture
Values and culture are what makes Radar Healthcare the company you see today, and we're extremely proud of the staff here who shape that culture. “Open”, “honest”, and “inspiring” are just a few words to describe the people at Radar Healthcare.
We're an ambitious but caring team with a shared mission, and so supporting our colleagues and partners is always top priority. We welcome anyone who feels aligned with these values to join our journey in making healthcare safer.
PMO Manager / Lead
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